End-to-end self-service check-in solution designed by MAKEBARDO and powered by tech company Elenium.

Work on an end-to-end self-service check-in solution that will help deliver an enhanced passenger experience at Queenstown Airport kicks-off in September. Planned for completion in November, the common-user self-check-in project forms the next stage of the airport’s multi-million-dollar Project Pathway initiative which aims to increase terminal capacity and related infrastructure to cater for growth over the next several years.

During October, 15 user-friendly, self-service kiosks will be installed to provide a full and fast check-in process. The project will also deliver eight boarding gates, 12 counters and an advanced two-step self-service bag drop solution for Qantas, Jetstar and Virgin Australia passengers.

The system is powered by Melbourne-based tech company, Elenium, which designs, develops and manufactures self-service and automation technologies for the aviation sector. Utilising the most innovative technology currently available in the market, ZQN will be the first airport globally to use the fully-integrated solution which can reduce passenger congestion by up to 60 percent.

Otago Daily Times publication
Queenstown Airport internal wayfinding project